Articles by Dave Stein, CEO, ES Research Group
How to Deliver Bad News to Your Customer
At one time or another each of us has had to deliver bad news to a prospect (customer or client).
How to Hire Great Salesreps
During the economic downturn of the past two years, numbers of sales executives flushed their least effective salespeople from their teams.

Dave Stein, after 25 years in sales leadership positions and delivering his own sales training and consulting worldwide, founded ES Research Inc. ESR offers independent, authoritative advice on Sales Training and Consulting and the Companies that provide it through weekly briefs, in-depth reports, online seminars and advisory services. For more information go to www.ESResearch.com or call 508.313.9585