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Etiquette - A Critical Component of Business Success
By Nancy Mitchell, The Etiquette Advocate

What's the point of learning antiquated rules of etiquette and decorum in today's high-speed, high-tech world of business?

What's the point of learning antiquated rules of etiquette and decorum in today's high-speed, high-tech world of business? Do you really need to spend time thinking about how to make an introduction, when to present your business card and what fork to use at dinner? The answer is most definitely YES, if you care about increasing your self confidence, building a professional image, earning the respect of your colleagues and clients and becoming a polished representative of your organization. Etiquette skills are a powerful tool that can help you to avoid insults, embarrassments and distractions and to focus on your goals and bottom line.

People who are successful and effective in their careers develop not only an expertise in their field, but an overall polish in deportment and appearance that others try to emulate. They know how to greet guests, make introductions, dine with dignity, converse on many subjects and treat everyone with respect. Observe someone in your field whom you view as successful. Notice how the person can move effortlessly from the conference table to the dining table, handle a variety of challenges without self consciousness, and put colleagues and clients at ease. By learning and practicing etiquette skills, you, too, can develop a demeanor that will increase your level of comfort in a variety of social and business settings.

The rules of etiquette can be compared to a common language that all successful professionals must learn to speak. In today's fiercely competitive world, etiquette intelligence and people skills will distinguish you from the crowd and help you to outclass your competition. While these skills alone will not insure success, they will give you an edge that can make the difference between you and another person who is just as smart and equally as well-trained, and will enhance your self confidence so that you can focus on your agenda and not on yourself.

People make choices in the business arena, and they choose to do business with people they like and respect. Etiquette skills can help you to establish productive relationships with colleagues and clients, and successful relationships begin when you exhibit courtesy, respect and concern for the comfort of others. Better relationships mean better business.

How do your manners measure up?



Nancy R. Mitchell, The Etiquette Advocate, is an established etiquette and protocol trainer and consultant with more than 30 years of experience in her field. She works with corporations, government agencies, schools, embassies and individuals and can be reached at (301) 320-2393 or visit www.etiquetteadvocate.com

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