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Great Customer Service
By Dan Goldberg


In a previous article I wrote about my trials and tribulations with the phone company. The content was an illustration of customer service gone haywire, provided by a company culture that, in my estimation, propagates bad customer service through a myriad of inconveniences.

However, there are companies that excel in customer care. It

Dan Goldberg is an internationally recognized speaker, trainer, coach, business developer and management consultant. Reach Dan by phone: 215-233-5352 ; email : ; or visit :

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