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Telephone conference calls are rated by sales team members as being almost as effective as face-to-face sales team meetings, but are much more convenient. Conference calls can not only let you disseminate information, they can also be used to coach and develop people. They can serve as a "virtual water cooler" for building the team vs. training a group of remote individuals. Use telephone conference calls to share information, develop skills and strategies, and build your team.
To help maximize conference calls:
The only downside is the need to coordinate schedules and the emergencies that arise that can cause people to miss the phone calls. The way to maximize the benefits and manage the downside is for you to be the role model - be prepared, do not cancel, start and end on time, use every minute to help your people succeed, and ask for feedback on how to make the conference call team meeting even better.
Phone meetings are a helpful, effective way to connect people and share best practices. Moreover, they are likely to turn a group of remote salespeople into a team.
Linda Richardson, founder and CEO, of Richardson a global sales training company, author of nine best selling sales books, and faculty member at the Wharton School, is the driving force behind the Richardson sales curriculum. visit www.richardson.com or call 215.940.9255.
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